We believe that all dogs are good dogs and we welcome having them aboard. However, the safety, comfort, and happiness of every dog we serve is our top priority. If you are uncomfortable around other dogs, anxious on planes, or easily triggered by humans, this may not be the best service for you.

Your BARK Air Concierge will talk with your human about your temperament and sensitivities.

Humans under the age of 10 are not permitted to fly on BARK Air.

Your human must be at least 18 years old to book and travel with you. Please remind them to have their proper travel documents such as government issued REAL ID, visa and customs paperwork if you are flying on an international route. They must be well-trained and are limited to asking “who’s a good dog?” once per flight.

Your human needs valid identification, so please make sure not to chew their state-issued REAL ID or passports. Dogs are required to have up-to-date vaccination records. If you don’t know what a vaccination is, it’s best not to ask.

Our crew will reach out to your human after they book the flight to gather additional information about your size, any allergies, and your socialization preferences.

International flights will require customs documents certifying we pups meet all criteria set forth by regulating entities. Typically, they require rabies vaccination records, microchip compliance, recent vet physical and tapeworm treatment.

Our concierge team will guide your human through the process.

Our concierge team will guide your human through the customs process for your BARK Air flights. Here are some specifics:

From the U.S. to The UK:

• An ISO compliant microchip (or a non-ISO compliant chip with an accompanying chip reader)
• An up-to-date rabies vaccine with proof it was done after or on the same day the microchip procedure took place
• A visit to a USDA accredited veterinarian—please have your human schedule as soon as possible to ensure your paperwork can be submitted to the Animal and Plant Health Inspection at least 10 days in advance of travel
• A tapeworm treatment 24-120 hours prior to arrival
• USDA Endorsed “Great Britain Pet Health Certificate

From the U.S. to Europe:

• An ISO compliant microchip (or a non-ISO compliant chip with an accompanying chip reader)
• An up-to-date rabies vaccine with proof it was done after or on the same day the microchip procedure took place
• A visit to a USDA accredited veterinarian—please have your human schedule as soon as possible to ensure your paperwork can be submitted to the Animal and Plant Health Inspection at least 10 days in advance of travel
• USDA endorsed EU Health Certificate OR valid EU Pet Passport

From Europe/The UK to the U.S.:
CDC Dog Import Form. While rabies vaccinations are not a requirement for customs, we do request proof of a current rabies vaccine at BARK as part of our commitment to ensure the safety and well-being of all pups on board.

For Domestic U.S. Flights:
Current vaccinations and health records from the vet.

We welcome dogs of all sizes and breeds. If you are traveling internationally, particularly to the EU, we highly encourage your human to research any potential breed restrictions to ensure your travel plans are not affected by local governing bodies. We are happy to provide guidance if your pup is a mixed breed.

Humans aren’t required to train to board a plane (though they probably should). Flying BARK Air is similar to visiting a dog park. You should stick with your human, and socialize however much you like.

We know that not all dogs are social and may be a bit nervous in a new situation. We use our pup intake process to get to know your preferences and create the boarding order and seating arrangement that is optimal for everyone's experience.

Our BARK Air crew is fully trained and dedicated to provide pups and human passengers a safe and comfortable flight experience. To ensure this, we reserve the right to refuse the boarding of any passenger (human or dog) that demonstrates behaviors that pose a potential safety risk to staff or fellow passengers.

Whether you’re flying commercial, private, or not flying at all, dog travel takes more than a reservation—it takes expertise. Our Companion Concierge service is designed to support every aspect of the journey, no matter how you travel. Our services include:

International Paperwork & Customs Support
Pre-Flight Vet Coordination & Eligibility
Dog-First Ground Transport
Relocation Assistance
Private Charter Flight Coordination
Always On Concierge Support
Dog Chaperone Services
Curated Stays & Experiences

Have your human visit our Companion Concierge page to schedule their consultation via our scheduling link, and we’ll take it from there. Whether they need help with paperwork, want to book a private jet, or just need the perfect dog-friendly hotel—we’re here to make it seamless.

Have your human visit our Private Charters page to explore available routes and contact us at charter@dogsflyfirst.com. Our concierge team will gladly guide them through the entire process—from aircraft selection to in-flight experience.

When a traveler charters a BARK Air flight and has extra room, we open up those seats to others headed the same way. Shared Charter flights are crowdsourced and therefore subject to a minimum number of bookings. Once the minimum number of seats are filled, the flight is confirmed.

If the minimum number of seats is not met, we notify all interested parties that the flight has been cancelled so they can make alternate arrangements. If a flight is cancelled, we will offer alternative flights or provide a full refund.

Have your human visit our Shared Charters page to view available flights and select their desired flight through our booking widget.

In order to hold a spot on a Shared Charter, your human must either make a deposit or pay for the ticket(s) in full upon reserving. When making deposit, the remaining balance must be paid in full within 30 days of the reservation date and no less than 3 months prior to the departure date. 

Please note that failure to do so may result in forfeiture of their deposit and reservation. All BARK Air ticket prices are subject to change and are only guaranteed once payment has been made in full for a booking.

Like our standard BARK Air flights, each Shared Charter ticket covers travel for one human and up to two animal companions, as long as their combined weight is 50 pounds or less. If your human wishes to travel with another human or two animal companions whose combined weight exceeds 51 pounds, we kindly ask that they purchase an additional ticket.

All BARK Air ticket prices are subject to change and are only guaranteed once payment has been made in full for a booking.

We keep all dog parents informed on the status of Shared Charter flights at least once per month, and sometimes more frequently. We confirm Shared Charter flights at least 30 days prior to departure (and sometimes up to several months in advance, depending on demand).

If the minimum number of bookings is not met for a Shared Charter flight, we notify all interested parties that the flight has been cancelled so they can make alternate arrangements. If a flight is cancelled, we will offer alternative flights or provide a full refund.

We will provide a checklist tailored to your route and destination, including your breed, size, vaccination records, and more.

Yes, BARK Air concierge team staff Shared Charter flights and provide the same signature service and experience as our standard routes.

For Private Charters, we are happy to arrange for a BARK Air concierge for an additional fee. Please have your human contact us for more details.

We serve a vast network of airports through direct partnerships. Remote destinations, private terminals, and major hubs are all within reach.

Yes, canine, feline, furry and other feathered family members are welcome on charter flights.

We accept cancellations made at least 90 days prior to departure. For cancellations made less than 90 days in advance, a refund will only be issued if we are able to fill your human’s seat with another paying passenger. If we cannot fill their seat, neither a refund nor a credit will be provided due to the crowdsourced nature of a Shared Charter flight.

Absolutely. We are continuously looking for opportunities to add more domestic and international routes. Please visit the Fly With Us page to suggest a route if you have something specific in mind.

Our current routes serve the metro areas of New York City, Los Angeles, San Francisco, London, Paris, Lisbon, and Madrid. Each of these airports is chosen for its accessibility, making travel smoother and more convenient for you and your human compared to larger, busier hubs.

We understand life happens. Our promise of seamless, stress-free travel means that our concierge team is ready to assist with any changes that might affect your journey.

Simply have your human contact us, and we’ll work with them to find a solution. Whether it’s adjusting dates, destinations, or services, we are committed to being flexible and supportive.

We hear you, and want you to know that we’re working toward making BARK Air as accessible as possible. We appreciate your support as we work toward our goal of flying all pups who could benefit from a dog-first flight experience.

If your human would like to travel with your cat, bird, or another non-canine companion, we’re happy to explore the possibility of accommodating your pack. Please note, all non-canine travelers must travel in an appropriate carrier and remain inside it at all times.